With increased computerization in all aspects of the manufacturing industry, companies are looking to make information available to their business partners and their employees. Becoming customer focused is critical in today’s competitive environment. The starting point for this transformation is leveraging customer data across the company. To achieve this goal, integration of your business processes and technology is essential. By developing greater insight into the shopping habits and expectations of your customers, you can provide a more satisfying shopping experience, drive sales and develop a clientele who will recommend and promote your product to others.
Prolifics can help you become truly customer focused with some of the following types of solutions:
- B2B Portal – With a B2B Portal, you can make your applications accessible to your business partners and exchange information with your suppliers, distributors and customers.
- Employee Portal – Create a personalized view of your company’s applications and information in an employee portal. Incorporate single-sign on for secure access. Implement an HR module for employee on boarding across locations. Customize and communicate marketing strategies to all employees.
- Store Management and Point of Sale Systems – Monitor the health of your production and distribution locations, communicate new policies and marketing campaigns, and promote consistent branding across to all employees with effective internal and point-of-sale portals.
- Information Analytics and Customer Sales Dashboards – Analyze your data in order to predict trends across demographics and create appropriate marketing and sales strategies.
Manufacturing and Retail Clients include: Pratt & Whitney, UPS, KLA-Tencor, Boeing, Honda, Pep Boys, Office Depot, 1-800-Flowers, New Balance, Gap.